Performance Review

  1. This is the second element in the performance management system at NHI. The process of evaluation the success of each personal performance of the tasks laid out for his or her position is clear.
  2. Our performance review is based on performance criteria established at the time of the task analysis for example- punctuality, attitude, communication,
  3. The goal of NHI that is feeling the squeeze for competition is to increase client satisfaction. NHI has this as a specific objective- to achieve a 95% average rating on the quarterly client satisfaction survey.
  4. A performance criterion for our PSW or HCA has set a 95% satisfaction as well regarding relative items on the survey for the visits he or she has performed).
  5. The performance evaluation would examine whether this criterion was met.

 

 

 

 


NHI is Canadian Owned and Operated