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Record Management
NHI ensures the accuracy and timely completion
of all Client records. NHI maintains records related to
business operation and service delivery in accordance with
government legislation, contractual obligations and accepted
professional standards
The process ensures that:
The records management system address;
- access
- confidentiality
- security
- storage and destruction of records.
A client services records is maintained for
each client who has been referred for and/or provided with
service that reflects the provision of services
Staff is knowledgeable of NHI's charting requirements
The care rendered is reflected in the documentation
In home/on-site records are completed upon
each visit by the NHI staff. Our supervisors will make visits
from time to time as a matter of policy
Our internal office records process ensures
that: our Human Resources supervisor will submit all applicants
for approval to a committee, and all references are verified,
with original documentation of certificated an other government
approved photo I.D.
All human resources record is maintained on
each employee, which includes:
- Evidence of certificate
- Legal status to work
- Application
- References
- Qualifications
- Work history
- Performance appraisals
- Criminal Record Check (where applicable)
- Medical Certificate
NHI will create for each Client a record, and this will
contain all identifiable Client data relevant to the Service
delivery
Most of the Client information will be stored
electronically and is subject to the right to privacy act
and all other applicable laws relating to storing electronically.
NHI will have policies and procedures in place
should in case the Client's health record is stolen electronically.
Usually NHI has a backup of information.
Client information that is no longer relevant
is deleted from the electronic storage.
NHI will maintain Clients records for up to
seven (7) years from the date of discharge, unless changed
by legislation.
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